Refund policy
Return and Exchange Policy
At Fair Enough, we want you to love what you wear. If something is not right, here is exactly how we handle it:
Exchange - within 14 days
- You can exchange any item within 14 days of delivery - for example, if you need a different size.
- The item must be unworn, unwashed, and with its original tags still attached.
- Exchanges depend on stock availability at the time of the request.
Return and Refund - within 7 days
- You can return an item for a full refund within 7 days of delivery only if:
- The product arrived damaged or defective, or
- You received the wrong product (wrong item or wrong size compared to your order).
- Returns for these reasons are completely free - we cover the shipping.
- Refunds are issued after our team inspects the item, to your original payment method, or via bank transfer / wallet for cash-on-delivery orders.
How to request a return or exchange
- Contact us with your order number and clear photos of the item (and of the damage, if any).
- Our team will confirm your request and arrange pickup or drop-off.
- Once the item passes inspection, we ship your exchange or process your refund right away.
Conditions
- Items must be in their original condition - unworn, unwashed, with tags attached.
- Requests outside the 7-day (return) or 14-day (exchange) windows cannot be accepted.
Questions? Message us any time - we are happy to help.