Shipping Policy
Processing time
Orders are prepared and handed to our courier partner within 1-2 business days of confirmation.
Delivery time
- Cairo and Giza: 2-3 business days after dispatch.
- Other governorates: 5-7 business days after dispatch.
During sales periods or public holidays, delivery may take slightly longer. We will keep you updated on your order status.
Shipping fees
Free shipping on all orders above 2,000 EGP. For orders below that, shipping fees are calculated and shown clearly at checkout before you complete your order.
Pre-handover inspection
Every order goes through a pre-handover inspection before it reaches you, so the package you receive is checked, sealed, and exactly what you ordered.
Cash on delivery
COD is available for all orders across Egypt. Please keep the exact amount ready if possible.
Order tracking
You will receive updates by phone or message once your order is dispatched. For any question about your shipment, contact us through our Contact page.
Delays and issues
If your order is delayed beyond the expected time, contact us and we will follow up with the courier immediately.